Highlight #1

Describe a key feature that sets you apart, solves a problem, or adds value to your users.

Highlight #2

Describe a key feature that sets you apart, solves a problem, or adds value to your users.

Highlight #3

Describe a key feature that sets you apart, solves a problem, or adds value to your users.

About the course

Use this to describe your product. Speak directly to your audience, address their challenges, and show them how your product provides a solution to their problems. Consider what might be holding your target audience back, and tackle those potential concerns upfront. Make sure you clearly state the practical benefits your audience will gain from your product. Share a glimpse of your expertise or the special approach that sets your product apart from the rest. Don’t forget to add a clear and simple call-to-action so that your audience knows exactly how and where to sign up!

Your Name

Introduce yourself to your audience. How did you become an expert in your field? What challenges did you face on your way to success? How did you overcome them? Why are you excited to share your knowledge? What is your biggest goal with regards to teaching?

Curriculum

10 Chapters · 83 Lessons

  1. 1

    Module 1: The Art of Tableside Manner

    1. (Included in full purchase)

      Overview

    2. (Included in full purchase)

      Lesson 1: Greeting and Seating Protocol

    3. (Included in full purchase)

      Lesson 2: Communication Techniques

    4. (Included in full purchase)

      Lesson 3: Managing Difficult Conversations or Complaints

    5. (Included in full purchase)

      Lesson 4: Enhancing Guest Engagement and Personalization

    6. (Included in full purchase)

      Interactive Element: Scenario-Based Dialogue

    7. (Included in full purchase)

      Interactive: Handle it With Grace

    8. (Included in full purchase)

      Reflection Activity (Optional)

    9. (Included in full purchase)

      Short Video Script (2-3 Minutes)

    10. (Included in full purchase)

      Module 1 Quiz (Graded)

  2. 2

    Module 2: Mastering Table Operations

    1. (Included in full purchase)

      Overview

    2. (Included in full purchase)

      Lesson 1: Proper Table Setup and Organization

    3. (Included in full purchase)

      Lesson 2: Sequence of Service

    4. (Included in full purchase)

      Lesson 3: Coordination with Kitchen & Bar

    5. (Included in full purchase)

      Lesson 4: Handling Special Requests & Dietary Restrictions

    6. (Included in full purchase)

      Interactive Element: “Dinner Rush Coordination” Simulation

    7. (Included in full purchase)

      Reflection Activity (Optional)

    8. (Included in full purchase)

      Short Video Script (2-3 Minutes)

    9. (Included in full purchase)

      Module 2 Quiz (Graded)

  3. 3

    Module 3: The Importance of Pre-Bussing

    1. (Included in full purchase)

      Overview

    2. (Included in full purchase)

      Lesson 1: Timing & Technique – Plates, Glasses, Utensils

    3. (Included in full purchase)

      Lesson 2: Maintaining Table Appearance Mid-Meal

    4. (Included in full purchase)

      Lesson 3: Coordinating with Bussers & Support Staff

    5. (Included in full purchase)

      Lesson 4: Safety & Sanitation Considerations

    6. (Included in full purchase)

      Interactive Element – “Find & Clear” Mini-Challenge

    7. (Included in full purchase)

      Reflection Activity (Optional)

    8. (Included in full purchase)

      Short Video Script (≈2 min)

    9. (Included in full purchase)

      Module 3 Quiz (Graded)

  4. 4

    Module 4: Fluid & Efficient Dining Room Movement

    1. (Included in full purchase)

      Overview

    2. (Included in full purchase)

      Lesson 1: Path Planning & Walking with Purpose

    3. (Included in full purchase)

      Lesson 2: Avoiding Congestion & Maintaining Floor Awareness

    4. (Included in full purchase)

      Lesson 3: Body Language & Professional Posture

    5. (Included in full purchase)

      Lesson 4: Coordination with Colleagues

    6. (Included in full purchase)

      Interactive Element – “Traffic Flow Mapper”

    7. (Included in full purchase)

      Reflection Activity (Optional)

    8. (Included in full purchase)

      Short Video Script (≈2 min)

    9. (Included in full purchase)

      Module 4 Quiz (Graded)

  5. 5

    Module 5: Comprehensive F&B Product Knowledge

    1. (Included in full purchase)

      Overview

    2. (Included in full purchase)

      Lesson 1: Menu Vocabulary—Speaking the Kitchen’s Language

    3. (Included in full purchase)

      Lesson 2: Seasonal Stories & Signature Showcases

    4. (Included in full purchase)

      Lesson 3: Flavor Pairing Fundamentals

    5. (Included in full purchase)

      Lesson 4: Allergies, Preferences & Polite Problem-Solving

    6. (Included in full purchase)

      Interactive Element – “Build-the-Pitch” Card Sort

    7. (Included in full purchase)

      Reflection Activity (Optional)

    8. (Included in full purchase)

      Short Video Script (≈2 min)

    9. (Included in full purchase)

      Module 5 Quiz (Graded)

  6. 6

    Module 6 – Refined Table Presentation

    1. (Included in full purchase)

      Overview

    2. (Included in full purchase)

      Lesson 1: Linen Placement & Napkin Folds

    3. (Included in full purchase)

      Lesson 2: Tableware & Glassware Precision

    4. (Included in full purchase)

      Lesson 3: Decorative Elements & Brand Harmony

    5. (Included in full purchase)

      Lesson 4: Consistency Checks Before Guest Arrival

    6. (Included in full purchase)

      Interactive Element – “Perfect Place Setting Simulator”

    7. (Included in full purchase)

      Reflection Activity (Optional)

    8. (Included in full purchase)

      Short Video Script (≈2 min)

    9. (Included in full purchase)

      Module 6 Quiz (Graded)

  7. 7

    Module 7 – Elevating the Experience with Full Wine Service

    1. (Included in full purchase)

      Overview

    2. (Included in full purchase)

      Lesson 1: Bottle Selection & Guest‐Friendly Recommendations

    3. (Included in full purchase)

      Lesson 2: Presentation & Opening Etiquette

    4. (Included in full purchase)

      Lesson 3: Decanting & Pouring Mastery

    5. (Included in full purchase)

      Lesson 4: Troubleshooting & Guest Assurance

    6. (Included in full purchase)

      Interactive Element – “Label-to-Glass Simulator”

    7. (Included in full purchase)

      Reflection Activity (Optional)

    8. (Included in full purchase)

      Short Video Script (≈2 min)

    9. (Included in full purchase)

      Module 7 Quiz (Graded)

  8. 8

    Module 8 – Flawless Clearing & Seamless Checkout

    1. (Included in full purchase)

      Overview

    2. (Included in full purchase)

      Lesson 1: Discreet Plate & Glass Clearing

    3. (Included in full purchase)

      Lesson 2: Check Presentation Etiquette

    4. (Included in full purchase)

      Lesson 3: Payment Processing Mastery

    5. (Included in full purchase)

      Lesson 4: The Farewell & Lasting Impression

    6. (Included in full purchase)

      Interactive Element – “End-of-Meal Simulator”

    7. (Included in full purchase)

      Reflection Activity (Optional)

    8. (Included in full purchase)

      Short Video Script (≈2 min)

    9. (Included in full purchase)

      Module 8 Quiz (Graded)

  9. 9

    Module 9 – Preparing for the Next Guests: The Post-Service Flip

    1. (Included in full purchase)

      Overview

    2. (Included in full purchase)

      Lesson 1: Step-by-Step Table Flip Sequence

    3. (Included in full purchase)

      Lesson 2: Inspection & Sanitation Standards

    4. (Included in full purchase)

      Lesson 3: Efficient Communication with the Team

    5. (Included in full purchase)

      Lesson 4: Maintaining Ambiance Mid-Flip

    6. (Included in full purchase)

      Interactive Element – “90-Second Flip Challenge”

    7. (Included in full purchase)

      Reflection Activity (Optional)

    8. (Included in full purchase)

      Short Video Script (≈ 2 min)

    9. (Included in full purchase)

      Module 9 Quiz (Graded)

  10. 10

    Wine Service Standards Study Guide

    1. (Included in full purchase)

      One Page Wine Service Guidelines

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